Based on the 2016 Shingo Award Winning Book


About the Workshop

gemba walk bookAttendees in this event learn how to perform an effective Gemba Walk exercise that is comprehensive, insightful, quick and confidence building for the participants. Different types of Gemba walks can be done: Coaching, Learning, Observing, Listening, etc. Each walk can fulfill a different purpose. They are all targeted on helping participants learn to see effective and ineffective ways that work is being done. Once people improve their ability to see ineffective ways of operating/behaving they can more easily make changes. The exact nature of the walks will be determined by the company hosting the event. 

Learning Objectives

  • Learn a practical structure for Gemba walks
  • Learn how to link your walks to key areas of concern to the organization
  • Perform a Gemba walk in the host company plant or office and see how the work is performed 
  • This workshop is designed to help you learn by doing.
  • Learn skills, behaviors and processes essential to create a lean management system.
  • Observe flow and standard work practices.
  • Identify improvement ideas, which are left with the host company, as a ‘thank you


About the Presenter

Currently Michael is President of the Cumberland Group – Chicago; V.P. of Manufacturing Excellence Awards for the Association for Manufacturing Excellence (AME - volunteer); Co-Managing Director of the Chicagoland Lean Enterprise Consortium Group; and Instructor for the University of Chicago’s Graham School on process innovation. He holds a B.S. in Business from the University of Missouri – St. Louis. He is keynote speaker at business conferences and is co-author of three books: Six Sigma Black Belt Handbook (McGraw-Hill, 2004), Six Sigma Financial Tracking and Reporting (McGraw-Hill, 2005), and Escape the Improvement Trap (CRC Productivity Press, 2011).

His approach to business performance improvement includes four elements:

- Find the key leverage factors that drive meaningful change; the ‘vital few’
- Team-based methods for broad workforce involvement in improvement efforts
- Identify the few key ‘relevant metrics’ to guide progress
- Have some fun along the way to accomplishing something significant

Michael is an executive with broad domestic and international industry experience in business process redesign, Six-Sigma, Kaizen/Lean methods, post-ERP business process performance improvement (financial and operational), project team development, lean accounting, and continuous improvement.

He has worked in a variety of environments including: high- and low-tech manufacturing, electric utilities, USAF, USN, software, newspaper publishing, and non-profits. Clients include: Motorola, Robert Wood Johnson Foundation, Hallmark Cards, 3COM, American Electric Power, The Houston Chronicle, Hamilton Sundstrand, Verizon, AT&T, Flextronics, Elkay Manufacturing, Department of Financial Services (DFAS), Veterans Administration, NAVAIR, and a variety of Air Force and Navy weapons acquisition-related teams.

Event Details

DATE: Thursday, March 9, 2017

TIME: 9.00 a.m. to 4:30 p.m. (Morning Tea, Lunch and Afternoon Tea will be provided)

LOCATION & HOSTED BY: Southern Cross Ceramics, 28 Dunlop Rd, Mulgrave

COST: $350 Delegates and AME Members


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